Privacy Policy

Information We Collect

Carbovanta may collect information submitted through forms, email, calls, meetings, events, supplier discussions, sample requests, technical reviews, and commercial correspondence. This may include names, company names, job titles, business email addresses, phone numbers, country, project details, application interests, technical requirements, and related business records.

How We Use Information

We use information to respond to enquiries, evaluate applications, provide product and technical information, manage sampling or qualification programs, administer supplier and partner relationships, maintain compliance records, improve website content, and protect Carbovanta's rights and systems.

Technical and Confidential Information

Technical materials, formulations, drawings, performance targets, manufacturing details, or project information shared with Carbovanta may be handled as business confidential where appropriate. Formal confidentiality obligations require a separate written non-disclosure agreement signed by authorized representatives.

Sharing and Retention

Carbovanta does not sell personal information. Information may be shared with professional advisers, service providers, technical collaborators, logistics partners, laboratories, or affiliates when needed for legitimate business purposes. Records may be retained for legal, accounting, compliance, operational, quality, safety, and dispute-resolution purposes.

Your Requests

To request correction, access, deletion, or restriction of business contact information, email privacy@carbovanta.com. Some records may be retained where required or permitted by law, contract, safety, compliance, or legitimate business needs.

International Communications

Because Carbovanta may communicate with customers, suppliers, and partners outside Indonesia, business information may be processed or stored in other jurisdictions using reasonable administrative, technical, and contractual safeguards.